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Listen and adjust the volume

Set a comfortable level and verify that the correct stream is playing.

  1. Check the audio

    Confirm that the required content is audible through the headphones or neck loop.

  2. Increase the volume slowly

    Increase the level step by step until playback is clear and comfortable.

  3. Check the stream name

    If the language or content is wrong, check the selected stream name again.

  4. Know where to get help

    Contact the venue’s issue point if playback is interrupted or the controls are unclear.