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Lending and venue operation

A standard issue process makes operation simple for guests and traceable for staff.

Phase Task Control point
Before opening Charge the RX, assign accessories and listen to a test stream. Device is complete, clean and functional.
Issue Select suitable accessories and briefly explain stream selection. Guest knows the volume controls, stream selection and return point.
During use Keep a replacement device and contact person available. A fault can be resolved without a long interruption.
Return Check the device and accessories for completeness and damage. Mark the issue as returned in the inventory system.
After use Clean according to the hygiene procedure, function-test and recharge. RX is ready for the next session.
  • Label every RX and its accessories with a unique inventory number.
  • Provide a short, visible issue card with the stream name and basic operating instructions.
  • Plan charged spare receivers for events.
  • Document recurring faults and pass them to the technical team or support.